FAQs

Frequently Asked Questions

Q1: How long does shipping take?
A: Orders are typically delivered within 7–15 business days depending on your location.

Q2: Do you offer free shipping?
A: Yes, we offer free shipping on most orders.

Q3: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email.

Q4: What if I receive a damaged product?
A: Contact us within 48 hours with proof (photo/video), and we will arrange a replacement or refund.

Q5: How do I use the lumbar support belt?
A: Wear it around your lower back and adjust the straps for a snug and comfortable fit.

Q6: Is the foam roller suitable for beginners?
A: Yes, it is designed for all fitness levels.

Q7: Can I return a product?
A: Yes, we have a return policy. Please check our Refund Policy page for details.

Q8: How can I contact you?
A: You can contact us via email at:

Q1: How long does shipping take?
A: Orders are typically delivered within 7–15 business days depending on your location.

Q2: Do you offer free shipping?
A: Yes, we offer free shipping on most orders.

Q3: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email.

Q4: What if I receive a damaged product?
A: Contact us within 48 hours with proof (photo/video), and we will arrange a replacement or refund.

Q5: How do I use the lumbar support belt?
A: Wear it around your lower back and adjust the straps for a snug and comfortable fit.

Q6: Is the foam roller suitable for beginners?
A: Yes, it is designed for all fitness levels.

Q7: Can I return a product?
A: Yes, we have a return policy. Please check our Refund Policy page for details.

Q8: How can I contact you?
A: You can contact us via email at:

Q1: How long does shipping take?
A: Orders are typically delivered within 7–15 business days depending on your location.

Q2: Do you offer free shipping?
A: Yes, we offer free shipping on most orders.

Q3: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email.

Q4: What if I receive a damaged product?
A: Contact us within 48 hours with proof (photo/video), and we will arrange a replacement or refund.

Q5: How do I use the lumbar support belt?
A: Wear it around your lower back and adjust the straps for a snug and comfortable fit.

Q6: Is the foam roller suitable for beginners?
A: Yes, it is designed for all fitness levels.

Q7: Can I return a product?
A: Yes, we have a return policy. Please check our Refund Policy page for details.

Q8: How can I contact you?
A: You can contact us via email at:

Orders are processed within 1–3 business days and typically delivered within 5–8 business days depending on your location.

Q1: How long does shipping take?
A: Orders are typically delivered within 7–15 business days depending on your location.

Q2: Do you offer free shipping?
A: Yes, we offer free shipping on most orders.

Q3: Can I track my order?
A: Yes, once your order is shipped, you will receive a tracking number via email.

Q4: What if I receive a damaged product?
A: Contact us within 48 hours with proof (photo/video), and we will arrange a replacement or refund.

Q5: How do I use the lumbar support belt?
A: Wear it around your lower back and adjust the straps for a snug and comfortable fit.

Q6: Is the foam roller suitable for beginners?
A: Yes, it is designed for all fitness levels.

Q7: Can I return a product?
A: Yes, we have a return policy. Please check our Refund Policy page for details.

Q8: How can I contact you?
A: You can contact us via email at: contact@trenqo.us