Refund policy

We offer a 7-day return policy.

To be eligible for a return:

  • The item must be unused and in original condition

  • You must provide proof of purchase

Damaged or Defective Items:
If your product arrives damaged, contact us within 48 hours with photo/video proof.

Refunds:
Once approved, refunds will be processed within 5–7 business days.

Non-Refundable Items:

  • Used products

  • Items returned without approval

To request a refund, email us at: contact@trenqo.us