Refund policy
We offer a 7-day return policy.
To be eligible for a return:
- The item must be unused and in original condition
- You must provide proof of purchase
Damaged or Defective Items:
If your product arrives damaged, contact us within 48 hours with photo/video proof.
Refunds:
Once approved, refunds will be processed within 5–7 business days.
Non-Refundable Items:
- Used products
- Items returned without approval
To request a refund, email us at: contact@trenqo.us